• Full Time
  • Mexico

Head of D2C (Direct to consumer) e-commerce

Your mission is to:
● Work with our brands and internal Merama team to maximize the performance of our brands’ D2C (direct to consumer) e-commerce sites along KPIs of sales, profitability and customer experience
● Identify and implement processes, best practices and best in class tools for each of their D2C website sites
● Negotiate agreements between Merama and specific tools which will help boost performance of each D2C site, utilizing the Merama’s consolidated volume to ensure the best service and pricing for all of Merama’s brands
● Monitor KPIs daily, create necessary reporting (consolidated and brand-level) on main KPIs: visits, conversion rate, in general and by traffic channel
● Use your product and performance insights to work hand in hand with our Digital Marketing team on optimizing campaigns aimed at driving traffic to the D2C sites
● Benchmark our competition and stay on top of new developments in the D2C e-commerce space to ensure we always retain an edge over our competitors

You will be a good fit if you:
● Have 4+ years of experience being directly responsible for managing D2C websites: in product management role (responsible of general website functionality) & having a view to overall P&L responsibility (understanding of revenue drivers, costs, suppliers involved)
● Are results and data-driven, and are able to work towards results in autonomous and independent manner
● Will have worked in an agency setting (managing multiple websites & e-commerce platforms) and/or full-time on a specific D2C e-commerce website: both is a plus!
● Have worked with at least 2 of the main e-commerce platforms used in the region
● Have concrete experience managing critical building blocks of an e-commerce website, such as on-site search engine, UX, payment methods, logistics
● Have a working understanding of digital marketing, both paid non-paid
● Have some experience working with product and tech development teams

Let’s definitely talk if you:
● Have experience working in E-commerce and get excited about the endless opportunities in this industry
● Are motivated to work in a fast-paced environment close to outstanding professionals with deep human qualities
● Want to build something massive!

● Advanced working knowledge of Spanish and English at minimum – Portuguese a plus
● Location: we are currently working remotely, so the only limitation is for you to be in a similar time zone. Being in/around or willing to move to Mexico City can be a plus

To apply for this job email your details to jobs@merama.io